On behalf of Expatriate Prescription Services (EPS), we would like to update you on the Coronavirus Disease (COVID-19) and how we will be supporting you presently and in the near future. 

EPS is closely monitoring the outbreak of COVID-19 and its progression domestically and internationally. As we monitor and learn more about the spread of COVID-19 in our communities, we want to be transparent about potential impacts to your experience with our service. If you need more information on how to help slow and reduce the spread of this risky virus, please see https://www.cdc.gov/coronavirus/2019-nCoV/index.html.

As a result of COVID-19, shipping services to many areas of Europe and Asia have been, or will be, impacted. Availability of certain products may be reduced (for example, N95 particle respirator masks) as demand increases. Delivery delays are expected to continue while the global market adjusts and responds to these impacts. We will continue to notify you of potential impacts to your shipment throughout the ordering process.

We recognize the potential impact this can have and appreciate your attention to preventing the spread of COVID-19. We hope that the steps we take together will mitigate the potential impact of COVID-19 on EPS’ ability to provide reliable service to you. While disruptions are currently minimal and under control, we continue to closely monitor this very fluid situation, reacting appropriately and proactively with our suppliers and logistics partners when potential impacts are identified.

As always, we are here to assist you with your prescription medication needs. In times like these, our team is prepared to leverage our concierge service model to provide solutions to those in need. If you have any questions or concerns, please contact our Concierge Service team according to the information provided below.

Sincerely,

EPS Concierge Service Team